Join the Tribe

We’re a network of independent plumbing and electrical businesses. Our team of industry experts works closely with each business (our Members) to help them realise their full potential.

To put it simply, we’re here to help you run your business smoothly and successfully. Level makes it easier to streamline and grow, with a range of benefits including:

• Business Support Manager: Your dedicated Business Support Manager will guide and coach you to optimise your business and ensure you’re set up for ongoing success.
• Business systems: Our best-in-class systems help make your business run more efficiently - so you have more time for the things that matter most to you.
• Nationwide brand: Level Group Australia is a standout national brand servicing customers across Australia.
• Contractor network: Be part of a supportive network of contractors who are ready to share their experience and knowledge with you.
• Targeted support: Whether you want to grow sales or profits, increase business efficiency, or seek advice from other plumbers and electricians, we target support to the areas that matter most to you.

Yes, absolutely. Your business, teams, customers, and data all remain your own, and you’ll continue to have total control of your business and any decisions. In fact, we pride ourselves on offering as much flexibility and freedom within our tribe as you’d have outside of it.

Your Business Support Manager is here to help your business succeed, via tailored support that suits your current business phase and specific goals. 

Whether you want to improve your systems and workflows, get a better understanding of your financials, boost your marketing, or enhance any other area of your business, your Business Support Manager will be key in helping you there.

We primarily help existing businesses with at least 6 site workers. However, if your business isn’t at that stage yet, we may still be able to assist - get in touch to learn more.

Not at all. Our Membership Agreement allows you to work wherever you choose, so long as you’re licensed to do so.

No. Unlike a traditional franchise, we don’t charge our Members royalties on any work they undertake, or on sales obtained from any channel.

Your data is your own and it always will be. With the help of our supply partners, we’ll ensure it’s safe and secure, so you don’t have to worry about privacy.

Our standard membership term runs for five years, after which it renews. Our membership terms reflect our strong belief in building successful partnerships that last.

We’re committed to offering a low-cost model with absolutely no hidden fees. Our affordable membership means you get exceptional value for money, with your investment covering our full business support program. The real question is, can you afford not to join?

We sure do. We think life’s too short to not enjoy what you do - plus, we know that as a business owner, it’s all too easy to get caught on the hamster wheel.

That’s why we’re big on fostering relationships between our Members by offering plenty of opportunities to socialise, relax, and take a break from being the boss. From social activities to networking events, we provide all kinds of ways to take a breather from your business, so you can reflect and recharge with your peers.

With a myriad of options available to trade businesses in the digital space, Level has carefully chosen its digital partners in search of the optimal job management, marketing and recruitment solutions for its Members. Specific to resource management, simPRO is the recognised leader in end-to-end field services management, enabling Members to track and manage projects and service work from the office to the field with features for quoting, job costing, scheduling, materials management and invoicing. Not only does Level help Members make the right decision around platforms like this, it also ensures there is appropriate hands-on support during implementation and ongoing training and upskilling.

We sure can. We recognise that engagement is often a product of culture and the Level is committed and excited about building the best trade services group in the nation. Whether attracting top talent through our partnership with Workable, or through regular network events to share best practices and connect with others, the Level tribe is passionate about rising up together.

We’re proud to be an Australian owned and run company. Even better, our team consists of industry experts and experienced tradies - so we’re the real deal!

We’re glad you think so! Simply fill out this form and we’ll be in touch to let you know how we can help your plumbing or electrical business thrive.