Telarah’s trusted choice: from new to the area to loyal client

  • 08 February 2024
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Les was new to the Maitland area and needed expert air conditioning and electrical work completed at his recently bought home. He moved to Telarah to be closer to his daughter and the rest of the family.

His daughter has been a longstanding client of ours and has had wonderful experiences each time she has engaged our services. So obviously, it was a no-brainer that when Les asked for advice on a local air con and electrical team to use, his daughter pointed him in our direction. The right direction!

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A single AC installation sparked a lasting relationship

Telarah is an excellent location to buy a house and in a wonderful region, however most homes are older and unfortunately don’t already have air conditioning already installed. And that’s where our relationship with Les began.

He asked us to provide a quote for an air con install in the kitchen and quickly realised we were local tradies he could trust. That led him to ask us to install tv antennas and new power points alongside his new air conditioner.

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When the team arrived to the job and began carrying out the power point installation, they saw the perfect opportunity to upgrade all the power points and switches throughout the house to the ‘Clipsal Iconic Range’.

Les’ Telarah home was built in the 1960s and on stilts, which meant the team needed to inspect under the house upon installation. This allowed us to ensure we were able to clip the cables above ground, which mitigates any hazards and risks that may pop up down the track.

One of the first things we check before doing any electrical work for a client is the safety of their switchboard. Upon our recommendation, a few weeks later Les booked in to upgrade the home's switchboard to ensure it was as safe as possible for him and his family.

"Safety is a priority and we always adhere to the Australian Electrical Standards, including the AS300 wiring rules, to keep our clients and community safe."

Sam Siejka,
Our electrician, assisted with the electrical rewiring process.

Air conditioning installs tailored to your space

We are firm believes that not every air conditioner is right for every space, which is why we offer a tailored solution to air conditioning.

When you contact us, we will always provide a consultation and quote free of charge. This allows us to provide you with the right advice on a unit for the area you’re wanting the install completed.

Our Air Conditioning Manager, Hayden Wilson is an expert when it comes to these consultations. “I’m the person that you’ll likely speak with when you have a consultation with us. I’m passionate about having an honest and in-depth chat with our clients about the solution they’re looking for, the space they’ve got and what they’re wanting to install. It’s important to us that we provide the right recommendations to ensure they’re getting the best bang for their buck.”

When it came to Les’s consultation, he knew he wanted an air conditioner in the kitchen and left the rest up to us. We recommended installing a Mitsubishi Electric system for efficiency to keep Les and his family comfortable all year round.

A team you can rely on

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We can speak for Les and his experience all we want, but it means more when we receive feedback like this from our clients.

Les says, “every interaction we have had with them is incredibly positive, they’re absolutely pros at what they do and they know their stuff.”

“Nothing is ever a problem for their team. They’re professional, efficient and always willing to go above and beyond to get the job done.”

“I have and will continue to recommend Level Electrical + Air Maitland to anyone and everyone who asks. They’re my go to for all air conditioning and electrical work – and they should be yours too.”

Are you renovating your home and looking for an expect electrical and air conditioning team you can trust to get the job done right? Contact us today to find out how we can help.

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