Level Group Australia is a national alliance of independently owned plumbing and electrical businesses.

Level operates under a Membership model, giving business owners access to the structure and strength of a national organisation while remaining fully independent. Members keep full ownership of their business, brand, and clients, while gaining access to systems, industry insights, and strategic support usually reserved for large national operators.

We don’t charge royalties or limit your decision-making. Instead, we work alongside ambitious owners to strengthen their operations, streamline performance, and build long-term business value.

Members join Level to accelerate growth with the backing of proven systems, operational support and a high-performing peer network. Benefits include access to strategic planning and performance coaching, national procurement arrangements, commercial project pathways, recruitment and retention frameworks, and industry-led operational tools designed specifically for trade businesses. The Level alliance enables Members to compete at scale while maintaining full autonomy.

Yes. You retain 100% ownership, control and decision-making power. Level is not a controlling franchise. You continue operating under your own business entity with full control of your team, finances, and customers. Level exists to support your growth - not replace your independence.

Every Member is supported by a dedicated Business Support Manager who works side by side with you to set strategy, track performance and unlock growth opportunities. You also gain access to a comprehensive operational toolkit – including quoting frameworks, scheduling technology, margin insights, recruitment support and team leadership programs - backed by a national network of owners who openly share what’s working in their businesses.

Level is designed for established plumbing and electrical businesses that are ready to grow or improve their operational performance. While there is no fixed minimum revenue requirement, applicants must demonstrate strong customer reputation, financial sustainability and a commitment to scaling professionally. We assess each business individually to ensure the alliance is the right strategic fit for both parties.

Level supports Members in both metropolitan and regional locations across Australia. As part of our alliance model, we assess each region to ensure there is long-term growth potential and no direct overlap with existing Members. This protects your area for future expansion while enabling national collaboration without internal competition.

No. Level does not charge percentage-based royalties. Our model is transparent and fixed-fee based, aligned with the value of the support and services you receive. This means you retain full benefit from any growth you generate and have predictable cost structures that scale sustainably.

You do. All customer relationships, data, contracts and project history remain the property of your business. Level provides tools and systems to help manage customer information securely, but ownership and control always stay with you.

Level membership is structured with an initial five-year term, designed to provide the stability and runway needed to implement systems, scale confidently and maximise long-term outcomes. After this period, membership automatically renews. This model reflects our commitment to building lasting partnerships - not short-term programs - and gives Members the confidence to plan for growth with certainty.

Our goal is to ensure joining Level is an investment, not an expense. During the discovery process, we work with you to model your current performance against scenarios using Level systems and growth levers. You’ll receive full visibility of costs and projected opportunities before making any commitment - so you can make a commercially confident decision.

Yes. Level hosts national conferences, leadership courses, peer workshops and specialised training events throughout the year. These forums provide direct access to industry leaders, commercial partners and top-performing Members who openly share strategies and results. It’s not just networking - it’s collective advancement.

Members gain access to tested operational tools and advisory support that improve quoting accuracy, scheduling, cashflow visibility and workforce utilisation. By implementing Level systems, Members reduce downtime, increase billable efficiency and improve the customer journey from booking to invoicing - all while freeing the owner from day-to-day operational bottlenecks.

Level provides recruitment frameworks, onboarding tools, leadership development programs and performance management systems designed specifically for trade businesses. Members gain access to proven retention strategies that improve engagement, culture and accountability - helping you build a team that performs with autonomy and pride.

Level is an Australian-owned alliance led by industry professionals who have built and run successful plumbing and electrical businesses themselves. Our leadership team is actively involved in the growth of the network, reinvesting into systems, support and innovation to ensure Members stay ahead. Ownership remains privately held to protect Member interests and maintain long-term strategic focus.

The next step is a confidential growth conversation with a Level Business Growth Specialist. There’s no obligation - just an opportunity to explore your goals, understand your current challenges and see if Level is the right strategic partner for your business. If both parties agree there is alignment, we proceed to a formal discovery and onboarding process tailored to your business.