Rinnai Service & Installs | Level Plumbing Tweed Heads

Rinnai is one of Australia's most trusted names in hot water and gas heating, and for good reason. Built for performance and designed to last, Rinnai systems are found in homes and businesses right across the Tweed Heads and Gold Coast region.

Our local Level Plumbing team are fully licensed to install, service and repair the full Rinnai range. Whether your continuous flow system has stopped working, you need a new unit installed, or you're simply due for a service, we're your local Rinnai specialists.

Our Rinnai Services

We provide complete Rinnai support for homes and businesses across Tweed Heads, the Gold Coast and the wider southeastern coast:

Supply & Installation

Continuous flow, gas storage, heat pump and solar hot water systems supplied and installed to suit your property, household size and usage. All work completed to manufacturer and Australian plumbing standards.

Servicing & Preventative Maintenance

Scheduled servicing to keep your Rinnai system running at peak efficiency. Includes safety checks, component testing, system flushes and performance assessments to extend system life and protect your warranty.

Repairs & Emergency Callouts

Fast response when your hot water stops working. Our team carries common Rinnai parts to diagnose and restore your system efficiently with minimal disruption to your day.

Warranty & Certified Repairs

All repairs are completed to Rinnai's manufacturer requirements, ensuring your product warranty stays valid and your system performs as intended.

Popular Rinnai Models We Service

We work across the full Rinnai hot water range, including:

Gas Continuous Flow: INFINITY 12, 16, 20, 26, 32; INFINITY 26 Touch; INFINITY 28i; INFINITY ENVIRO 16, 26, 32; B16, B20, B26

Gas Storage: Rinnai Hotflo Gas series

Electric Storage: Hotflo Electric series

Heat Pump: Enviroflo AR, GR and A series

Solar Hot Water: Sunmaster range

Can't find your model? No problem. Our Tweed Heads team has extensive experience across the full Rinnai range, including older and discontinued units. We can repair, service or help you choose the right replacement when the time comes.

Rinnai Warranty & Certification

Rinnai Warranty & Certification

As licensed plumbers, our team services your unit in line with Rinnai’s requirements, protecting your warranty while ensuring maximum performance and reliability. And with our Workmanship Guarantee, we're on call in the very rare case you run into issues after installation.

1800 847 000

Your Rinnai Questions Answered

Rinnai's continuous flow range is a popular choice in the region. It delivers hot water on demand without the need for a storage tank, which suits both small households and larger family homes. Our team can help you determine the right flow rate and model for your property.

With regular servicing, most Rinnai systems perform reliably for 10–15 years or more. Continuous flow units tend to have longer working lives when properly maintained. If your system is ageing or showing signs of wear, we'll give you an honest assessment of whether repair or replacement makes more sense.

Yes. All warranty work is completed to Rinnai's manufacturer standards, ensuring your coverage remains valid and the system continues to perform as designed.

It depends on the age and condition of the unit. Systems under 8–10 years old are often worth repairing. Older units - or those that have had repeated issues - may be better replaced, especially if you're looking to improve energy efficiency.

Related Services