Speak directly with a Level Membership specialist - no pressure, just a practical conversation about your goals and whether Level is the right fit.
The trade landscape is evolving fast. Larger players are entering local markets, customers expect more transparency and professionalism, and opportunity is shifting to those with the right systems and support.
Level exists for business owners who want to strengthen operations, improve performance, and stay in control.
Access practical support from people who understand the plumbing and electrical industry inside out
Connect with a national network of like-minded owners focused on performance, innovation, and opportunity
Optimise operations with systems and insights that enhance efficiency and control
Leverage a recognised brand to elevate your market position - with flexible pathways that retain your local identity and ownership
Level empowers ambitious trade business owners to strengthen every part of their operation. Our Members succeed through four key pillars designed to improve performance, build long-term value, and scale with confidence.
Build a Business That Scales with Confidence
Work alongside a dedicated Business Support Manager who helps you stay focused on what matters most. With practical support and clear frameworks, you’ll bring structure, clarity, and accountability to your business.
Grow with a Network That Accelerates Progress
Surround yourself with like-minded owners who share ideas, opportunities, and experience. Together, Members collaborate on major projects, solve challenges, and open doors to new possibilities.
Operate with Clarity, Control and Efficiency
Access proven frameworks and support that strengthen how your business runs day to day - giving you greater visibility, consistency, and control without needing to be across every detail.
Lead a Team That Grows with You
Create a culture that attracts and retains great people. With the right systems, values, and leadership tools in place, you’ll empower your team to perform with confidence and pride in every job.
Four years ago, we told Level our ten-year dream was to build a successful business that would give us the freedom to travel Australia. Today, that dream is our reality. The support, systems and community have made it possible to step away from the tools while the business continues to grow. Joining Level has been one of the best decisions we’ve ever made.
Kristy & Calvin Hudson , Directors - Level Electrical & Air West Gosford, NSW
Level gives us everything we need to grow as a business - from strategic business support to a network of Members who share real insights and solutions. Being part of this alliance has helped us move faster, operate with greater confidence, and consistently attract new customers - now averaging 67 a month.
Daniel Tait, Director - Level Electrical Adelaide CBD, SA
The support across the network has been a game changer. Whether it’s business planning, technical advice or motivation, there’s always someone to call on - and it’s made running the business far more strategic and rewarding.
Bob Clanfield, Director - Level Plumbing Airlie Beach, QLD
We’re extremely happy with the level of support and direction we’ve received. It’s helped us build a stronger business foundation and given us clarity on our long-term growth path.
Wayne Wilson, Director - Level Electrical Toowoomba, QLD
The level of support and direct access to my Business Support Manager has been outstanding. I’m always able to get guidance when I need it, which has helped drive growth and keep the business on track.
Jeff Brown, Director - Level Electrical Taree & Port Macquarie, NSW
Since joining Level, the coaching and strategic guidance have been invaluable. The support from both the team and other Members has helped us improve performance and plan with more confidence.
Jeff Butters, Director - Level Plumbing Riverland, SA
The advice, experience and level of professionalism from the Level Group is not matched in anything I have come across in our industries.
Paul Wilks, Director - Level Electrical Mudgee, NSW
It is a fantastic group, with an excellent network and member support.
Andrew Nowland, Director - Level Electrical Hume, ACT
Having the Level member support is having a highly skilled and motivated team in the background always on the lookout for small and large gains for your business and for your personal goals.
Bill Dowdy, Director - Level Plumbing Mudgee, NSW
Level has been a great support for our business, couldn’t recommend them highly enough.
Doug Webster, Director - Level Electrical & Data Goulburn, NSW
Exceptional support and mentoring for our business.
Angela Clarke, Director, Level Plumbing Inverell, NSW
We partner with trade business owners who are serious about performance, innovation, and building long-term success. If that sounds like you, let’s talk.
Speak with a Level Membership specialist to see how Level can help you save time, strengthen performance, and reduce stress.
Level Group Australia is a national alliance of independently owned plumbing and electrical businesses.
Level operates under a Membership model, giving business owners access to the structure and strength of a national organisation while remaining fully independent. Members keep full ownership of their business, brand, and clients, while gaining access to systems, industry insights, and strategic support usually reserved for large national operators.
We don’t charge royalties or limit your decision-making. Instead, we work alongside ambitious owners to strengthen their operations, streamline performance, and build long-term business value.
Members join Level to accelerate growth with the backing of proven systems, operational support and a high-performing peer network. Benefits include access to strategic planning and performance coaching, national procurement arrangements, commercial project pathways, recruitment and retention frameworks, and industry-led operational tools designed specifically for trade businesses. The Level alliance enables Members to compete at scale while maintaining autonomy.
Yes. You retain 100% ownership, control and decision-making power. Level is not a traditional controlling franchise. You continue operating under your own business entity with control of your team, finances, and customers. Level exists to support your growth - not replace your independence.
Every Member is supported by a dedicated Business Support Manager who works side by side with you to set strategy, track performance and unlock growth opportunities. You also gain access to a comprehensive operational toolkit – including quoting frameworks, scheduling technology, margin insights, recruitment support and team leadership programs - backed by a national network of owners who openly share what’s working in their businesses.
Level is designed for established plumbing and electrical businesses that are ready to grow or improve their operational performance. While there is no fixed minimum revenue requirement, applicants must demonstrate strong customer reputation, financial sustainability and a commitment to scaling professionally. We assess each business individually to ensure the alliance is the right strategic fit for both parties.
Level supports Members in both metropolitan and regional locations across Australia. As part of our alliance model, we assess each region to ensure there is long-term growth potential and no direct overlap with existing Members. This protects your area for future expansion while enabling national collaboration without internal competition.
No. Level does not charge percentage-based royalties. Our model is transparent and fixed-fee based, aligned with the value of the support and services you receive. This means you retain the benefit from any growth you generate and have predictable cost structures that scale sustainably.
You do. All customer relationships, data, contracts and project history remain the property of your business. Level provides tools and systems to help manage customer information securely, but ownership and control always stay with you.
Level membership is structured with an initial five-year term, designed to provide the stability and runway needed to implement systems, scale confidently and maximise long-term outcomes. After this period, there is an opportunity to renew this arrangement. This model reflects our commitment to building lasting partnerships - not short-term programs - and gives Members the confidence to plan for growth with certainty. Likewise, if you feel Level has not supported you during the initial term, you can
exit.
Our goal is to ensure joining Level is an investment, not an expense. During the discovery process, we work with you to model your current performance against scenarios using Level systems and growth levers. You’ll receive full visibility of costs and projected opportunities before making any commitment - so you can make a commercially confident decision.
Yes. Level hosts national conferences, leadership courses, peer workshops and specialised training events throughout the year. These forums provide direct access to industry leaders, commercial partners and top-performing Members who openly share strategies and results. It’s not just networking - it’s collective advancement.
Members gain access to tested operational tools and advisory support that improve quoting accuracy, scheduling, cashflow visibility and workforce utilisation. By implementing Level systems, Members reduce downtime, increase billable efficiency and improve the customer journey from booking to invoicing - all while freeing the owner from day-to-day operational bottlenecks.
Level provides recruitment frameworks, onboarding tools, leadership development programs and performance management systems designed specifically for trade businesses. Members gain access to proven retention strategies that improve engagement, culture and accountability - helping you build a team that performs with autonomy and pride.
Level is an Australian-owned alliance led by industry professionals who have built and run successful plumbing and electrical businesses themselves. Our leadership team is actively involved in the growth of the network, reinvesting into systems, support and innovation to ensure Members stay ahead. Ownership remains privately held to protect Member interests and maintain long-term strategic focus.
The next step is a confidential growth conversation with a Level Business Growth Specialist. There’s no obligation - just an opportunity to explore your goals, understand your current challenges and see if Level is the right strategic partner for your business. If both parties agree there is alignment, we proceed to a formal discovery and onboarding process tailored to your business.
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