For established plumbing and electrical businesses ready to grow, access larger commercial opportunities and build a more scalable, profitable operation while remaining independently owned.
We don’t just provide systems.
We work alongside you to implement them, embed them into your business and make sure they deliver results.
Growth doesn’t come from working harder. It comes from having the right structure, visibility and support in place.
Level works alongside you to strengthen how your business operates across pricing, performance, team management and financial control.
You’re supported by a dedicated Business Support Manager who works with you regularly to apply, refine and improve how your business runs day to day.
The focus is on building a more consistent, scalable and commercially capable operation through practical support, stronger systems and ongoing operational improvement.
Level supports independent businesses with a flexible approach to branding that strengthens local reputation while adding the backing of a national alliance.
Many Members continue operating under their existing brand while accessing the systems, support and credibility of the Level alliance.
Two pathways:
The focus is on building a stronger, more scalable business while protecting the reputation and trust you’ve already built locally.
This allows you to improve performance, strengthen your market position and access larger opportunities without compromising your independence.
Many Level Members continue to operate under their existing brand while accessing the systems, support and strength of the alliance.
A flexible branding approach gives you the confidence to strengthen operations, improve performance and grow in a way that suits your business.
All designed to strengthen your business while remaining independently owned.
Operate with clarity, control and confidence
Access proven operational systems that improve visibility across pricing, jobs, margins, team performance and day-to-day operations, giving you clearer control over how your business performs.
Business support that keeps you moving forward
Work alongside a dedicated Business Support Manager with real trade industry experience who understands your business, provides regular guidance and keeps performance moving through accountability and practical actions.
Grow with a network that accelerates progress
Connect with ambitious owners who openly share ideas, opportunities and real-world experience. Collaborate on larger projects, solve challenges faster and open doors to new markets.
Build a high-performing team
Build a culture that attracts and retains high performers. With the right systems and leadership tools in place, your team performs with confidence and consistency.
Being part of Level pushes you to keep improving as a business owner. Over the past year, we’ve grown revenue by 16%, more than doubled net profit, strengthened our commercial division, and significantly increased our Google reviews. A big part of that comes from being surrounded by other business owners who are willing to share ideas, set high standards, and back each other.
Peter Dillon, Director - Level Plumbing Tamworth
Even while operating under our existing brand, being part of Level has opened up a completely new talent pool. We’ve brought in experienced people from within the alliance and are in discussions with another senior hire relocating, strengthening our team in a way that wouldn’t have been possible on our own.
Keelan Olsen, General Manager - Level Plumbing Chermside (Operating as D&S Plumbing)
The advice, experience and level of professionalism from the Level Group is not matched in anything I have come across in our industries. Over the past year we’ve grown our team by nearly 40%, and the support and ideas across the group have played a big part in that.
Paul Wilks, Director - Level Electrical & Solar Mudgee
Level gives us everything we need to grow as a business - from strategic business support to a network of Members who share real insights and solutions. Being part of this alliance has helped us move faster, operate with greater confidence, and consistently attract new customers - now averaging 67 a month.
Daniel Tait, Director - Level Plumbing Adelaide CBD
We were working hard to build a more professional, commercially focused plumbing business, and the Level brand already represented exactly where we wanted to go. Since transitioning we’ve seen a clear lift in both the number and quality of applicants for our plumbing roles.
Aleck Parry, Director - Level Plumbing Lithgow
Four years ago, we told Level our ten-year dream was to build a successful business that would give us the freedom to travel Australia. Today, that dream is our reality. The support, systems and community have made it possible to step away from the tools while the business continues to grow. Joining Level has been one of the best decisions we’ve ever made.
Kristy Hudson, Director - Level Electrical & Air West Gosford
Since joining Level, the business planning and financial discipline we’ve introduced has helped us put stronger structure around the business. I was able to take six weeks off after an injury and the crew kept everything running smoothly, something that would never have been possible before. We’ve built a more capable team and the business continues to grow as a result.
David Dell, Director - Level Plumbing & Gas Goulburn
Our business had traded under our original name for over 10 years, so we were initially hesitant about making a change. The dual brand approach made the transition easier than we expected. When we moved fully to Level, our customers came with us and the business has continued to grow.
Rowan Jolly, Director - Level Electrical & Air Maitland
Level is designed for business owners who want structure, visibility and support applied inside their business, not just advice.
Level works best for operators who:
Level isn’t built for businesses looking for:
If you’re focused on long-term growth and building a more valuable, scalable operation, Level could be the right next step.
Joining Level is a considered process designed to ensure strong alignment and long term success.
We take a consultative approach to understand your business, your goals and where we can add the most value.
Level partners with established plumbing and electrical businesses looking to improve profitability, strengthen operations and build long-term business value.
Most Members are already successful operators focused on scaling sustainably, improving structure, increasing visibility and creating stronger long-term opportunities for their business and team.
Level currently supports 72 Member businesses across Australia and New Zealand, representing more than $260M in combined revenue and over 1,200 people across the alliance.
Members range from established regional operators through to larger multi-division commercial businesses, all connected through shared systems, support and long-term growth.
Level helps position businesses for larger and more sophisticated opportunities by strengthening operational capability, systems, visibility and professionalism.
While no specific volume of work is guaranteed, many Members find that stronger systems, national credibility and collaboration across the alliance help open doors to larger commercial relationships and projects.
Level works alongside your existing business, strengthening how you operate rather than replacing it.
You continue to run your business your way, while gaining access to proven systems, structured support and a national network that helps you improve performance, scale your operations and access larger commercial opportunities.
Yes. You retain 100% ownership, control and decision making power.
You continue operating under your own business entity, with full control of your team, finances, customers and chosen markets.
Level exists to support your growth while respecting your independence.
No. Level offers a flexible approach to branding based on your business, market position and long-term direction.
Some Members continue operating under their existing brand with a “Partnered with Level” endorsement, while others adopt the Level brand more fully across vehicles, uniforms, digital platforms and customer touchpoints.
You’ll work alongside a dedicated Business Support Manager who understands your industry and your business.
Support is practical and applied inside your operation, including operational reviews, pricing visibility, system implementation, financial reporting and performance improvement.
The focus is on strengthening consistency, visibility and profitability while helping you build a more scalable business.
Every business is different, but many Members identify early improvements through better visibility, tighter workflows and clearer financial reporting.
Long-term results come from consistent implementation, operational discipline and continuous improvement over time.
Level is best suited to established plumbing and electrical businesses with an existing team, customer base and desire for growth.
The strongest alignment is typically with owners who are committed to improvement, open to collaboration and focused on building a more scalable operation.
Level supports Members across both metropolitan and regional Australia without imposing rigid territory restrictions.
Instead, we take a considered, long term approach to ensure every Member has the space to operate, grow and expand with confidence.
Through our alliance model, markets are assessed for sustainable growth potential and to avoid direct overlap between Members. This creates a collaborative national footprint where businesses benefit from shared opportunities and support rather than internal competition.
Level does not charge percentage-based royalties. Our model is transparent and fixed-fee based, aligned to the level of support and services provided.
Financial commitments are discussed openly during the discovery process, with a focus on ensuring Members receive practical long-term value through stronger systems, operational improvement and business growth.
Level membership is structured with an initial five year term, providing the stability needed to implement systems, strengthen operations and scale with confidence.
Following this period, there is flexibility to renew the arrangement.
If the relationship is not working, the agreement includes provisions for mutual termination to ensure both parties remain aligned.
You do. All customer relationships, data, contracts and project history remain the property of your business. Level provides tools and systems to help manage customer information securely, but ownership and control always stay with you.
Level hosts national conferences, leadership courses, peer workshops and specialised training events throughout the year.
These forums provide direct access to industry leaders, commercial partners and high performing Members who openly share strategies and results.
It goes beyond traditional networking, delivering a level of connection and shared learning not typically seen through suppliers or industry associations.
Level Group Australia is a national alliance of independently owned plumbing and electrical businesses.
Level operates under a Membership model, giving business owners access to the structure and strength of a national organisation while remaining fully independent. Members keep full ownership of their business, brand, and clients, while gaining access to systems, industry insights, and strategic support usually reserved for large national operators.
We don’t charge royalties or limit your decision-making. Instead, we work alongside ambitious owners to strengthen their operations, streamline performance, and build long-term business value.
Level is an Australian-owned alliance led by industry professionals who have built and run successful plumbing and electrical businesses themselves. Our leadership team is actively involved in the growth of the network, reinvesting into systems, support and innovation to ensure Members stay ahead. Ownership remains privately held to protect Member interests and maintain long-term strategic focus.
Practical conversations for independently owned plumbing and electrical businesses ready to grow.
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