If you open your phone book or search the internet, there is a high chance that you will find a lot of tradies operating in your local area. While that is a good thing, it can be difficult for some homeowners to choose which service to hire.
That said, how do you know which ones are reliable? How would you know if they are trustworthy and have the right skills and experience you need to complete your work in a timely and cost-effective manner?
Word of mouth is how!
For years of operating Level Plumbing Canberra Central, we are happy to have built a network of satisfied customers who make sure to not just let us know how happy they are with the work we have completed, but also tell all their local family and friends too.
A good tradesperson ensures that they are not only at the top of their trade by keeping their skills updated—they also make sure that their employees know how to keep customers satisfied.
Another place to look to ensure your plumber has a good reputation is to search online for reviews for specific businesses. Many tradies now have a social media presence where you will often find happy (or in the case of less than reputable companies, not so happy) reviews from customers.
But keep in mind that the internet is also a perfect place for anonymous people to cause trouble. So, if you see negative reviews, it is always a good idea to see if they are real customers.
On more than one occasion, we have seen fellow tradies' reputations take a hit when people they have never worked for—or even heard of—leave negative reviews.
If the tradie has a website, you will often find them proudly displaying testimonials from their happy customers. You can see testimonials like this on our websites too. Nothing makes us happier than to receive positive feedback from our customers, so we love being able to add these to our site.
Have you had a good experience with Level Plumbing Canberra? We would love you to share your experience by posting a review on our Google or Facebook page!
