Plumbing Emergency? Call Level Plumbing on 6188 6088

Out of Hours Plumbing Emergency? Call our Canberra office on 6188 6088, and you will be redirected to our emergency plumber's mobile. We have plumbers on standby 24 hours a day, 365 days per year.

One of the most essential components in your Canberra home is the plumbing system. It is responsible for supplying clean water for drinking and washing while removing dirty water, sewage, and waste.

However, plumbing problems could happen at any time. And most of the time, people panic when they encounter them. Emergencies could range from an overflowing toilet to a burst pipe, posing health hazards and safety risks.

A plumbing problem is never fun, but thanks to our 24-hour emergency plumbing services, homeowners like you can manage these sudden issues with a simple call.

Four Situations You Need to Call a Canberra Emergency Plumber 

a white under-sink pipe leaking water

Imagine waking up in the middle of the night only to find your home flooded with water and realise you need an all-hours plumber for your Canberra home. 

Plumbing emergencies are inevitable. However, being aware of these common issues and knowing how to respond can make all the difference in minimising damage and ensuring your safety.

Here are some typical emergencies that you might encounter in Canberra and some guidance on how to handle them.

Burst Pipes

Burst pipes can occur due to a variety of factors, such as freezing temperatures, corrosion, or increased water pressure. The aftermath of these incidents often includes water damage, mould growth, and potentially severe structural damage if not addressed promptly.

In some cases, you might notice pooling water in your home, indicating a potential burst pipe. If you suspect a burst pipe, immediately shut off the main water supply to prevent further damage and reach out to a professional plumber for urgent repair. Though the cost of an out-of-hours plumber might seem high, it pales in comparison to the potential expense of extensive water damage or health issues related to mould growth.

Blocked Drains

Blocked drains typically result from the accumulation of debris, grease, or foreign objects. Indicators of a blocked drain include slow-draining water, unpleasant odours, and gurgling noises emanating from the drain.

Preventive measures include avoiding the disposal of grease and non-biodegradable items down the drain and using drain covers to catch debris. If the blockage persists after your attempts to clear it, it's time to call in a professional. Again, while the cost might seem steep, it's essential to consider the bigger picture: untreated blockages can lead to significant plumbing issues down the line.

Overflowing Toilets

An overflowing toilet is a messy and unsanitary situation that requires immediate attention. If you're faced with this issue, turn off the water supply to the toilet and try to unclog it using a plunger.

If the problem continues, it's time to call an emergency plumber like Level Plumbing. While this service might be more expensive than regular hours, it's worth it to prevent further damage or potential health hazards associated with contamination.

Gas Leaks

Gas leaks are extremely dangerous and demand immediate action. If you smell gas in your home, quickly turn off the main gas valve, open windows for ventilation, and evacuate the premises.

Avoid using any electrical appliances or igniting any flames, as they could trigger an explosion. Once you're in a safe location, contact an emergency plumber to address the issue. While the cost might seem high, remember that nothing is more important than your safety and health."

Why You Need a Reliable 24-Hour Emergency Plumber

Dealing with an emergency plumbing situation can be a daunting experience, especially when it strikes at the least expected moment. In such scenarios, finding trustworthy and efficient help is essential to minimise damage and get your home back to normal as soon as possible. Here are some reasons why choosing a professional plumber open on holidays for emergencies is the right move.

Plumber Available on Public Holidays

A plumber available on public holidays offers a variety of benefits to homeowners and businesses alike. A pipe can burst, toilets can get blocked, or your water heater can stop working on a public holiday just as easily as any other day. Having a plumber available during these times ensures that you're not left in a lurch when disaster strikes.

Knowing that professional help is always just a phone call away can provide significant peace of mind. This is particularly true if you're hosting guests or have other plans for the holiday. Plus, if left unattended, some plumbing issues can lead to more severe problems. Immediate attention from a professional can prevent complications and additional costs.

While hiring a plumber on a public holiday may cost more due to overtime or holiday rates, the benefits often outweigh the extra cost, particularly in emergencies. Your home's plumbing system is critical to your comfort and well-being, so having access to a skilled professional at all times is invaluable.

Knowledgeable and Experienced 

Professional and licensed after hours plumbers are good at their job, and they can handle any plumbing issue. This means you get:

  • Smart and experienced workers. They know how to find and fix many different plumbing problems.
  • The right tools for the job. They bring the tools they need to fix your problem, so the repair will last a long time.
Preventing Further Damage and Expensive Repairs

Addressing a plumbing emergency promptly and professionally not only solves the immediate issue but also helps:

  • Prevent additional damage to your property. By tackling the problem quickly and efficiently, emergency plumbers can minimise water damage, mould growth, and other potential risks.
  • Saves you time, money, and stress in the long run. Such a proactive approach reduces the likelihood of more costly and extensive repairs later on.

Have Two Emergency Plumber Contacts

A plumber wearing overalls and holding his tools

The best time to find a reputable plumber is before an emergency. Scrambling to find a 24-hour plumber that can get to you in the middle of the night, on a public holiday, or over the weekend can be stressful and time-consuming. It's advisable to have the contact details of at least two emergency plumbing companies on hand, just in case the first one is unreachable, then you have a backup.

Reputable All Hours Plumber

But what is worse than not hiring an out of hours plumber? Hiring the wrong one!

A case that illustrates the importance of finding a reputable plumber is that of a 91-year-old Canberra man who was charged over $30,000 for a blocked drain. This disturbing incident took place in Canberra, Australia, where the elderly man was taken advantage of by an unscrupulous plumbing company.

According to the ACT Civil and Administrative Tribunal, the company had significantly overcharged him for the job, taking advantage of his vulnerable state. The tribunal found that the company had breached Australian Consumer Law and ordered them to refund the man.

This case serves as a stark reminder of the importance of doing your research before hiring a plumber, particularly for emergency services.

Plumbing Emergency Response Time
  • Emergency plumbers are ready 24/7 and can help right away, which is great for urgent problems.
  • Regular plumbers work during normal hours, so you might have to wait for non-emergency help.
Out of Hours Service Charge
  • Emergency plumbers may charge more, but they can save you money by fixing problems fast and stopping more damage.
  • Regular business hours plumbers might charge less, but waiting for them could lead to extensive damage and pricier repairs.
Quality of Work
  • Emergency plumbers know how to handle many problems quickly and well using the right tools.
  • Regular plumbers also do good work. However, their focus is on non-emergency jobs, which is not the best option for urgent issues.

Level Plumbing Offers 24-Hour Plumbing Service to Canberra, Queanbeyan, and Surrounds

Level Plumbing serves the key areas of Canberra, including:

We have plumbers on hand ready to respond quickly to anywhere in Canberra or Queanbeyan.

Experience and Skills

When choosing a 24-hour plumber, it's important to inquire about their years of experience and the range of issues they have handled. A highly skilled plumber will be knowledgeable about different systems and can handle complex situations, such as installing a new water heater or unclogging a stubborn drain.


The credibility of a plumbing company is a reflection of their commitment to professionalism, quality of work, and customer service. However, it's essential to do your due diligence in advance before an emergency strikes.

Instead of waiting for a crisis to scramble for a plumber, take proactive steps to find a reliable one. This can be done by seeking recommendations from trusted sources such as real estate agents, friends, family, or neighbours who have had positive experiences with their plumbers.

Additionally, consider doing some online research on potential companies. Look for those with high ratings and positive reviews on reputable review platforms. These reviews can provide insights into the company's reliability, quality of work, and how it handles customer issues.

Once you've found a few potential candidates, save their contact information in easily accessible places such as your phone contacts and a note on your fridge. This way, when an emergency does occur, you'll be prepared and avoid the stress of finding a reputable plumber in a rush.

Remember, preparation is key when it comes to handling home emergencies. By doing your homework now, you'll ensure a smoother, more efficient process if and when you need urgent plumbing services.

Cost Estimates

While it's true that not every plumbing issue can be accurately quoted over the phone, a reputable company should be able to give you a rough estimate based on your description of the problem. This preliminary assessment can help you anticipate potential costs and avoid shocking charges later on. However, keep in mind that if an offer sounds too good to be true, it likely is and warrants further investigation.

In most cases, a reliable plumbing company will prioritise addressing the emergency to prevent further damage. Following this, they would typically provide a quote for any non-emergency work that may need to be done. If the suggested work seems excessive or unnecessary, don't hesitate to seek a second opinion from another trusted plumbing company. This step ensures that you're making an informed decision and not being coerced into unnecessary services.

For residents of Canberra, the Master Plumbers ACT is a valuable resource. They provide a list of recommended plumbing companies that have proven their commitment to quality and professionalism. Furthermore, to protect consumers, they offer a $5,000 consumer guarantee. This initiative provides an added layer of security and peace of mind when hiring a plumber.

So, before an emergency arises, do your research and have the contact details of a couple of reputable plumbers at hand. This proactive approach will save you time, stress, and potentially money when dealing with a plumbing crisis.

Use of Advanced Tools

The use of advanced tools is a sign of a professional plumbing company. These might include inspection cameras for diagnosing drain problems, hydro-jetting equipment for clearing stubborn clogs, trenchless technology for sewer line repair, or thermal imaging cameras to detect hidden leaks. These tools enable plumbers to work more efficiently and effectively, saving you time and money in the long run.

Expert Services Offered by Emergency Plumbers Near You

Emergency plumbers provide a range of services to address urgent plumbing issues. In this section, we will discuss some of the expert services they offer.

Leak Detection and Repair

Rapid response plumbers can quickly detect and repair leaks in your plumbing system, preventing water damage and waste.

Drain Cleaning and Unclogging

Clogged drains can lead to backups and even flooding. Emergency plumbers can clear stubborn clogs and clean your drains to prevent future issues.

Water Heater Repairs and Replacements

A malfunctioning water heater can leave you without hot water or even cause flooding. Emergency plumbers can diagnose and repair water heater issues. They can replace your unit if necessary.

Burst Pipe Repair and Replacement

Burst pipes can cause extensive damage to your property. Emergency plumbers can repair or replace damaged pipes to restore your plumbing system's functionality.

Sewer Line Repairs

Sewer line issues can cause unpleasant odours and pose health risks. An urgent plumbing technician can address these problems promptly and efficiently.

Tips for Preventing Common Plumbing Emergencies

Avoiding plumbing emergencies can save you time, money, and stress. Here are some tips to help prevent common issues from turning into emergencies:

Regular Maintenance and Inspections

One of the key steps in preventing common plumbing emergencies is conducting regular maintenance and inspections. Scheduling routine check-ups with a professional plumber and inspecting visible pipes, faucets, and fixtures for signs of wear or leaks can help you maintain a healthy system and avoid unexpected issues.

Find and Fix Problems Early

One more way to avoid plumbing emergencies is to find problems before they get worse. Watch for slow drains, low water pressure, or strange noises, as they can warn you of growing issues. 

Fixing these small problems quickly can stop them from becoming big emergencies that need fast action.

Learning Basic Plumbing Skills

Lastly, learning basic plumbing skills can help in stopping emergencies. Knowing how to turn off your water if a pipe bursts or there's a big leak and understanding simple tasks like using a plunger or unclogging a drain can let you fix small issues on your own and reduce the chance of plumbing emergencies at home.

Call Level Plumbing Canberra for 24-Hour Emergency Plumbing

If you are dealing with a plumbing emergency in the Canberra area, do not wait any longer. Get help right away from Level Plumbing Canberra, your trusted provider of 24-hour emergency plumbing in Canberra.

We have years of experience providing fast and efficient services to all sorts of plumbing emergencies. Our team is ready to respond quickly and efficiently, so you don't have to worry about waiting for help.

Call us now at 6188 6088 and get your plumbing problem solved in no time!

Frequently Asked Questions

What is a 24 Hour Plumber?

A 24-hour plumber is a plumbing professional who offers services around the clock. This means they are available to handle any plumbing emergencies at any time of the day or night, on weekends, and even during public holidays.

Why should I have the contact details of a 24-hour plumber?

Plumbing emergencies like leaks, burst pipes, or blocked drains can happen at any time and can cause significant damage if not addressed promptly. By having the contact details of a reliable 24-hour plumber, you can get the issue resolved quickly, minimising damage and inconvenience.

How do I find a reputable 24-hour plumber in Canberra?

You can find a reputable 24-hour plumber in Canberra by seeking recommendations from trusted sources such as real estate agents, friends, or family. Additionally, the Master Plumbers ACT provides a list of recommended plumbing companies and offers a $5,000 consumer guarantee for added protection.

Can a plumber give me a quote over the phone?

While it's difficult to provide an accurate quote without assessing the situation firsthand, a reputable plumber should be able to give you a rough estimate based on your description of the problem.

What if the quoted work seems excessive or unnecessary?

If you feel that the suggested work is excessive or unnecessary, it's wise to seek a second opinion from another reputable plumbing company. This ensures you're not being coerced into unnecessary services and helps you make an informed decision.

What kind of emergencies can a 24-hour plumber handle?

A 24-hour plumber can handle a wide range of plumbing emergencies, including leaks, burst pipes, blocked drains, water heater issues, sewer backups, and more.

Where can I find more information about reputable 24-hour plumbers in Canberra?

For more information, visit the Master Plumbers ACT website. They provide a list of recommended plumbing companies and offer a consumer guarantee to protect Canberra households.