A plumbing emergency in the middle of the night or early in the morning can be homeowners' worst nightmare. We have all been there. Standing ankle-deep in water in the middle of the night, for instance, and desperately trying to figure out what to do next.

Whether it is a burst pipe, clogged drain, or leaking pipe, water damage can cause serious problems if not addressed immediately. A plumbing emergency can strike at any time, and when it does, it is important to stay calm and take the right steps to prevent further damage and expense.

That said, here, we will outline some key tips for handling a plumbing emergency like a pro.

Step-by-Step Guide on How to Deal with Plumbing Emergency


Handling a plumbing emergency can be a stressful and overwhelming experience, especially for new homeowners. But by staying calm and taking the right steps, you can minimise damage and expense.


That said, the following tips can help you immediately deal with common plumbing issues.

1. Turn Off the Water Source

The first and most important step when faced with a plumbing emergency is to turn off the source water. It will, of course, immediately stop the water and prevent further damage. 

After that, locate the main shut-off valve (usually near the water metre), and turn it off. If the emergency is localised to one fixture, such as a leaky faucet or toilet, you may be able to shut off the water supply to that fixture individually.

2. Assess the Damage

Once the water is off, take a moment to assess the damage and determine the severity of the situation. Is the water coming from a burst pipe or a leaky faucet? Is there standing water on the floor?

Are there any electrical appliances or outlets that may be affected? Make notes of these details and take any necessary precautions, such as turning off the electricity in the affected area.

3. Call a Professional

Unless you are a plumber yourself, the next step is to call a professional. Plumbing emergencies can be complex jobs and often require specialised knowledge and equipment to resolve.

Look for a reputable 24 hour plumber with good reviews and ask for an estimate before any work is done. Avoid any plumbers who promise a quick fix at an unusually low cost, as this is often a sign of shoddy workmanship.

4. Document Everything

Keep a record of all conversations with your plumber, as well as receipts for any materials or labour. Take photos of the damage before and after repairs, and document any additional expenses associated with the emergency.

Doing so will help ensure that you are fairly compensated by your insurance company and can also be useful in the event of future plumbing issues.

5. Take Preventative Measures

Finally, take steps to prevent future plumbing emergencies. It may include regular inspection and maintenance of your pipes and fixtures, updating outdated plumbing systems, and avoiding common culprits such as pouring grease down the drain or flushing inappropriate objects down the toilet.

Such tasks may be a little bit of a hassle. But preventative action can go a long way in avoiding costly and stressful plumbing emergencies down the line.

Level Plumbing: The Right Professional for Your Plumbing Emergency


When you are facing a plumbing issue in Canberra, you need the help of a reliable and certified plumber to get the job done quickly and efficiently. This is where Level Plumbing Canberra comes in.

We provide professional plumbing services with certified plumbers who are experienced and knowledgeable in all aspects of plumbing. With our team of experts, we can help you with any plumbing emergency, no matter how big or small it may be.

We guarantee that our certified plumbers will provide quality service, ensuring that your plumbing emergency is resolved quickly and correctly. So, call Level Plumbing Canberra now at 6188 6088.